Medical Education Resources, LLC - Privacy Policy

Medical Education Resources, LLC (“we”, “us”, “our”, “ConnectRX”, or “CRX"), the owners and operators of https://www.connectrx.com (the “Website”), values your confidence in us and respects your privacy. We hold the physicians who use our Website and your privacy concerns in the highest regard. This Privacy Policy Statement describes to you our practices regarding the personal information which you give to us, or we obtain about you, from our Website, products and services or from our third party partners.

Children's Information
We do not knowingly collect or maintain personal information from any person under the age of thirteen. No parts of our websites, products or services are designed to attract anyone under the age of thirteen.

Collection of your Personal Information
ConnectRX collects personally identifiable information, such as your e-mail address, name, or telephone number as provided by you. ConnectRX also collects anonymous demographic information, which is not unique to you, such as your business ZIP code, business address, business state and country.

As part of the registration process, we may access public or proprietary databases to acquire such information as your business address and telephone number in order to reduce the amount of data input you are personally requested to do. You may be requested to confirm the accuracy of some of this information. We may associate and store the information you provide with the data we obtain from public or proprietary sources.

There is also information about your computer hardware and software that is automatically collected by ConnectRX. This information can include: your IP address, browser type, domain names, access times and referring Website addresses. This information is used by ConnectRX for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Website.

We may also collect information through surveys conducted on our Website and may associate such responses with your profile to better assist us and our partners in providing or offering services to you.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through ConnectRX public message boards, this information may be collected and used by others.

ConnectRX encourages you to review the privacy statements of websites you choose to link to from ConnectRX so that you can understand how those websites collect, use and share your information. ConnectRX is not responsible for the privacy statements or other content on websites outside of the Website located at https://www.connectrx.com.

Information Collected from Other Sources
We may occasionally supplement your information with information we receive from other sources including, but not limited to (a) companies that provide our products or services by way of a co-branded or private-labeled website, (b) companies (e.g., pharmaceutical companies) that sponsor surveys or programs on our website (the entities in (a) and (b), collectively, "Partner Companies"), (c) downloadable software applications from our websites or (d) professional organizations such as the American Medical Associations, which we will add to the information which we already hold about you.

Use of your Personal Information
ConnectRX collects and uses your personal information to operate the Website and various “connect” features within the Website, including Diagnostics & Devices, ConnectRx and eHealth, and to deliver the services you have requested.

We use the information we collect to administer our business activities, improve our website, products and services, provide customer service, make available products and services to our users and customers, and for the recruiting, marketing, and other business purposes of Physicians Office Resource and our Partner Companies.

Without limiting the foregoing, this information helps us to create your account, verify your identity, verify your eligibility for products and services, deliver interactive educational programs, provide you support, initiate and fulfill orders, complete transactions, and administer the website.

Without limiting the foregoing, we may use your personal information to communicate with you. For example, we may correspond with you, possibly through email, direct mail, fax, or phone calls related to your transactions and orders, participation in our surveys, programs and services, invitations to new surveys or programs and services, deliver information about new surveys, programs or services, and to alert you to developments in the use of pharmaceuticals or selected information from the pharmaceutical industry related to your medical specialty. We use contact and demographic information to offer participation in surveys or programs. We may need to respond to your comments or requests for information; or we may contact you if needed in the course of processing or shipping products or services offered through our websites. We may also use contact and demographic information to extend offers to you from our Partner Companies.

When you register with Physicians Office Resource, you generally provide us your name, license number and e-mail address. You also confirm other contact information about you. Your information is handled differently depending upon which, if any, advertisers with whom you request to be connected. If you request to be connected to a manufacturer of medical diagnostic equipment through the Diagnostics & Devices channel, your name and contact information, including your e-mail address, will be provided to the medical equipment manufacturer you specify. If, on the other hand, you request to be connected to a pharmaceutical company through ConnectRx, your name and contact information, excluding your e-mail address, will be provided to the pharmaceutical company you requested. Thus, your e-mail address is provided to companies through the Devices & Diagnostics channel, but not to companies through ConnectRx.

Physicians Office Resource does not sell, rent or lease its customer lists to third parties. Physicians Office Resource may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, business address, telephone number) is not transferred to the third party. In addition, Physicians Office Resource may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Physicians Office Resource, and they are required to maintain the confidentiality of your information.

Physicians Office Resource keeps track of the websites and pages our customers visit within the Physicians Office Resource website in order to determine what Physicians Office Resource services are the most popular. This data is used to deliver customized content and advertising within the Physicians Office Resource website to customers whose behavior indicates that they are interested in a particular subject area.

Disclosure by Law
Physicians Office Resource may use or disclose personal information if it believes in good faith that such use or disclosure is necessary to (a) help identify any person attempting to break into or damage our website, (b) to investigate, prevent, or take action regarding any illegal activities, (c) to comply with relevant laws, or legal or regulatory obligations, (d) to respond to subpoenas or warrants served on the Physicians Office Resource, or (e) to protect or defend the rights or property of Physicians Office Resource or its customers. Without limiting the foregoing, we may share personal information with law enforcement agencies if we believe that we have evidence of a violation of computer security or related laws.

Use of Cookies
The Physicians Office Resource website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Physicians Office Resource pages, or register with the Physicians Office Resource website or services, a cookie helps Physicians Office Resource to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Physicians Office Resource website, the information you previously provided can be retrieved, so you can easily use the Physicians Office Resource features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Website or the Physicians Office Resource services you visit.

Protection of Your Data
Physicians Office Resource has a number of security measures in place to help protect and safeguard your personal information from accidental loss, misuse, unauthorized access, disclosure, alteration or accidental destruction. Although no website can guarantee the absolute security of your information, we are committed to taking commercially reasonable precautions as described below.

These procedures include the use of firewalls, secure connections on our Website, and frequently the use of Secured Socket Layers (SSLs) that encrypt pages that collect sensitive information. Personal information is stored in limited access servers and physical access to our servers requires individual authorization and authentication. Only authorized Physicians Office Resource employees or contractors carrying out permitted functions are allowed access to personal information. In addition, each employee and contractor of Physicians Office Resource is required to sign a confidentiality agreement requiring him or her to keep confidential all personal information of users and customers. We train our employees and contractors on proper use and handling of personal information. Employees and contractors who violate these policies may be subject to disciplinary action, termination of their employment and legal action. Our Service Providers are also required to maintain security measures similar to Physicians Office Resource. However, for added protection, we ask that you keep your login information and passwords confidential.

Choices
Promotional Communications
As described above, we may periodically provide you (via email, mail, phone, or fax) marketing communications promoting the websites, products and services of Physicians Office Resource, our Partner Companies, and/or other third parties. When you receive marketing communications from us, you may indicate a preference to stop receiving further communications from us by "opting-out" (a) via the unsubscribe instructions provided in the e-mail you receive or (b) by contacting us directly (please see contact information below). Despite your indicated e-mail preferences, we may send you notices of updates, if any, to our Privacy Policy Statement and other service-related, non-marketing, communications.

Your Privacy Rights
As described above, we may provide your personal information to third parties for their marketing purposes. You may indicate a preference for us to stop providing your information to third parties for their marketing purposes by "opting-out" by contacting us directly (please see our information below). After you opt-out, we will stop disclosing your personal information to third parties for their marketing purposes, unless you have "opted-in" by (a) contacting us directly (please see our information below) or (b) by signing up for another survey and/or program. If you wish to discontinue receipt of marketing e-mails from third parties to whom we've already disclosed your personal information, please contact the third parties directly to update your preferences.

Questions about our privacy policy or request regarding our privacy policy can be directed to us at support@physiciansofficeresource.com.

Physicians Office Resource
Attn: Customer Service
125 High Meadow Rd
Newbury, NH 03255
Phone: 888-473-6533

Changes to this Privacy Policy Statement
This Privacy Policy Statement is subject to occasional revision, and if we make any substantial changes in the way we use your personal information, we will notify you by sending you an e-mail to the last e-mail address you provided to us and/or by prominently posting notice of the changes on our website. Any material changes to this Privacy Policy Statement will be effective upon the earlier of thirty (30) calendar days following our dispatch of an e-mail notice to you or thirty (30) calendar days following our posting of notice of the changes on our site. These changes will be effective immediately for new users of our website, products or services. Please note that at all times you are responsible for updating your personal information to provide us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy Statement may affect our use of personal information that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of our website, products, or services, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Other Relevant Information
We may share some or all of your personal information with our affiliates, in which case we will require our affiliates to honor this Privacy Policy Statement.

If Physicians Office Resource is (or its assets are) sold, acquired, merged with another entity, or if Physicians Office Resource becomes insolvent, and/or declares bankruptcy (each a "Company Change Event"), the websites, products and services and any information obtained through them, including personal information, may be transferred or sold to another entity in connection with the Company Change Event. That entity will assume the rights and obligations regarding your personal information as described in this Privacy Policy Statement.

California Consumer Privacy Act

As part of the California Consumer Privacy Act, California residents may request to have their personal information deleted. To submit this request, please click the link below.

Effective Date: January 1, 2020
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with certain additional privacy rights related to the personal information Physician Office Resource (“we”, “us”, or “our”) collects about you. Generally, the CCPA provides you with rights to know about the personal information we collect about you and rights to have personal information we collected from you deleted in certain circumstances. Please see below to learn more about your rights under the CCPA rights and to learn more about Physician Office Resource’s CCPA Privacy Policy and practices.

Request to Know:
You may request and, subject to certain exemptions, we will provide:

- The categories of personal information we collected about you.
- The categories of sources of the personal information we collected about you.
- Our business or commercial purpose for collecting the personal information.
- The categories of personal information we disclosed about you to a service provider.
- The specific pieces of personal information we collected about you (data portability).

Request to Delete:
You may request that we delete personal information we have collected from you. Subject to exemptions, such as a need to retain the information to service products you have purchased from us, we will delete the personal information we have collected from you.

Beginning January 1, 2020, if you are a California resident and would like to submit a CCPA request, you may initiate a request by emailing Request to Delete.

Summary of CCPA Privacy Policy
Please read this entire Policy carefully to understand our practices regarding your personal information. The following points summarize some of the important details discussed below:

- Under the CCPA, a California consumer has the right to request that Physicians Office Resource disclose what personal information we collect, use, disclose, and sell. Note, however, that Physicians Office Resource does not sell personal information.
- Under the CCPA, a California consumer also has the right to request that Physicians Office Resource delete the personal information we have collected from the consumer.
- Not all of your personal information is subject to the CCPA. Notably, if you are a Physicians Office Resource customer, your personal information may be subject to other privacy laws and your personal information that Physician Office Resources maintains may be exempt from the CCPA.
- California consumers have the right to not receive discriminatory treatment by Physicians Office Resource for the exercise of their privacy rights under the CCPA.

The headings of sections of this Privacy Policy Statement are for convenience and are not to be used in interpreting this Agreement. As used in this Privacy Policy Statement, the word "including" means "including but not limited to."